An International Speaker, Heather has shared her insights with audiences in Denmark, Japan, USA, UK, Australia and New Zealand to resounding acclaim. She is unique in her ability to get both technical and non-technical people onside swiftly and shares her profound insights with welcome good humour and grace.
To book Heather Grace as a speaker at your next event or conference, book a time to discuss your needs. Heather can deliver one of the following Keynote presentations or build a bespoke presentation for you.
Keynote: Accept the Challenge
Technical Businesses are by nature solution based businesses. Yet technical people often shy away from customer-facing opportunities despite being a critical part of your solution to sales process!
Your technical people understand all the detail behind your product or service; why it does what it does, its limitations and its future capabilities… which is exactly what makes them the best people to be talking with your customers!
Customer-confidence can be learned. Your team is already end-user focused and with this Keynote address, you can give your technical people the necessary skills and confidence to be in front of the customer in a sales enhancing way.
Whether you need customer-confident Service Engineers, or fully fledged Technical Sales Specialists Heather Grace will show you how it can be done.
Key learning outcomes:
- Embrace change to achieve goals
- How to amplify your comfort zone to raise self-belief
- The nine dimensions of effective communication
- How to create confidence for closing sales
- Recognise hidden strengths for performance improvement
- How to enhance business relationships for long-term growth
- Overcome disappointment and develop resilience
Here’s what people are saying about Heather’s inspirational presentations:
"Heather Grace’s “Accept the Challenge” was inspirational. It was an interesting and entertaining walk through the fear that hold us back, and how to overcome that in practical ways.
"The opportunity to interact with other attendees sparked a lively conversation and really helped me cement the key learnings from the presentation. Sheer brilliance, and as her name suggests - truly delivered with grace. Well done and heartfelt thanks!"
“Practical sensible guidance.”
“Enjoyed this speaker, gave good ideas some I can take back with me.”
“Very good presenter.”
“Top class, clear, concise, motivating. In tune with our skills.”
“Found Heather very engaging and provided some good information for me.”
Keynote: Use Your Yo-Yo
Every business faces setbacks from time to time. For a company it’s difficult and for a person it can be devastating. But it doesn’t have to be.
Your salespeople and your managers are the people you depend on to keep on going when the climate is tough… which is exactly why helping them master resilience is critical for your business success!
Confidence isn’t born, it’s taught. Rejection and disappointment can sap energy, distract focus, destroy confidence and create disillusionment. This Keynote address will give your team the strategies they need to overcome stress and keep functioning fully at work and at home.
Whether your team needs support through a period of turmoil or just needs a boost, Heather Grace will give you the tools your team needs.